Privacy Policy

1. Introduction and Scope

Welcome to RaxCore ("we", "our", "us"). We are committed to protecting the privacy, confidentiality, and security of your personal data. This Privacy Policy describes how we collect, use, process, store, disclose, and protect your information when you visit or interact with our website, www.raxcore.dev (the "Site"), or use our services.

By accessing or using our Site, you acknowledge that you have read and understood the terms of this Privacy Policy. If you do not agree with any terms herein, you must immediately discontinue your use of our Site and services. RaxCore acts as the data controller for the personal data processed under this Policy.

2. Information We Collect

We collect several categories of information from and about our users, depending on how they interact with our Site:

3. Legal Basis for Processing

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data under the following legal bases pursuant to Article 6 of the General Data Protection Regulation (GDPR):

• Consent: You have given clear and unambiguous consent for us to process your data for a specific purpose (e.g., subscribing to newsletter lists or storing advertising cookies).
• Contractual Necessity: Processing is necessary to fulfill a contract with you or to take pre-contractual steps (e.g., evaluating a job application or answering a service inquiry).
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental privacy rights (e.g., optimizing Site security, analyzing traffic trends, and preventing fraudulent submissions).
• Legal Obligation: Processing is required to comply with statutory legal requirements (e.g., tax regulations or corporate compliance mandates).

4. How We Use Your Information

We process your personal data for the following specific business and operational purposes:

• To provide, operate, and maintain the Site, including managing page routes, rendering dynamic layouts, and debugging server latency.
• To manage communication requests, answer inquiries sent through contact forms, and process customer support requests.
• To manage recruitment, review candidate materials, schedule interviews, and evaluate candidate profiles.
• To personalize your user experience, analyzing usage statistics to adapt visual assets and interface styling.
• To serve relevant advertising, displaying personalized or non-personalized advertisements via Google AdSense.
• To protect Site security, detecting, preventing, and auditing network anomalies, DDoS attempts, and automated spam submissions.

5. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and local storage mechanisms to track user interactions and maintain session state.

Targeting and advertising cookies are placed by third-party advertising companies to trace browsing habits and deliver personalized advertisements based on interest profiles. When you first access our Site, a Cookie Consent Banner will prompt you to accept or reject targeting and performance cookies. You can update your selection at any time by clearing your browser cache or updating cookies settings.

6. Google AdSense and DoubleClick Cookie Disclosures

We integrate Google AdSense to serve advertisements on our Site. Google, as a third-party advertising vendor, uses tracking cookies to display ads on our platform.

7. Data Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal data. We share information only with authorized third-party services that perform functions on our behalf, under strict confidentiality agreements:

• Supabase: To securely store contact submissions and candidate files in encrypted database tables.
• Brevo: To route transaction notifications and manage email campaigns.
• Vercel: To host our static deployment infrastructure and monitor web vitals.
• Google AdSense: To manage and serve ad inventory.

8. Data Retention Policies

We store your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Contact Submissions: Retained for up to two (2) years from the last interaction to handle ongoing support and contract inquiries.
• Recruitment Data: Resumes and applicant details are retained for up to one (1) year to consider candidates for future roles, unless erasure is requested.
• AdSense and Analytics Logs: Anonymized network metadata, cookie IDs, and usage statistics are kept for up to fourteen (14) months in accordance with Google's default retention standards.

9. Security of Your Information

We employ advanced administrative, physical, and cryptographic security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All data transmission to our servers is encrypted using Transport Layer Security (TLS). Databases and storage buckets containing applicant resumes and client submissions are encrypted at rest using AES-256 protocols. Access to this data is restricted to authorized personnel using role-based access control (RBAC).

10. Your Rights and Choices

Depending on your geographic location, you possess specific statutory privacy rights (such as GDPR, UK GDPR, or CCPA):

• Right of Access: The right to request copies of the personal data we hold about you.
• Right to Rectification: The right to request that we correct any inaccurate or incomplete information.
• Right to Erasure (Right to be Forgotten): The right to request that we delete your personal data under certain conditions.
• Right to Restrict or Object to Processing: The right to object to our processing of your data, or request restriction of processing.
• Right to Data Portability: The right to request the transfer of your data to another organization.
• Right to Opt-Out of Personalized Ads: The right to decline personalized ad profiling via the settings detailed in Section 6.

11. Children's Privacy

Our Site is not targeted to, and we do not knowingly collect personal data from, children under the age of thirteen (13) or sixteen (16) depending on the jurisdiction. If we learn that we have collected personal data from a child without parental verification, we will take immediate steps to delete that data from our active databases.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our privacy compliance team at: